Install the EMS Check-in Notification Service

If you encounter issues starting the service, visit the Knowledge Base available in Accruent Access for a possible solution or contact Customer Support.

To install the EMS Check-in Notification Service:

Verify the prerequisite software is installed.
Download the EMSCheckInNotificationSetup.msi onto the server that runs the service.
Double-click EMSCheckInNotificationSetup.msi. Follow the on-screen prompts.
We recommend that you accept the defaults.
Within the Microsoft Windows Start menu, locate EMS Check-in Notification Service.
The EMS Check-in Notification Configuration dialog appears.
Review and complete or change the following settings:
- Mode – type of authentication to the SMTP server
- SMTP Server – SMTP server name or IP address
- Use Gmail – select if the organization uses Gmail as their mail server
- Port Number – SMTP port (default = 25)
- Use SSL – select if your SMTP server runs under SSL
- User Name/Password – required if an authentication mode other than Unauthenticated is selected
- Email Interval – the frequency with which the system generates notification emails.
  If the interval is set to 0 minutes, the service will not function. We recommend that the interval is set to 10 to 15 minutes.
In the Databases section of the dialog, you can see a sample server and database (named ‘server’ and ‘database’). Select this entry, click Edit, and change the values to your EMS server and database name.
In Notification Database > Database tab, complete the following:
- Server/Database – EMS server and database name
- EMS Authentication/Windows Authentication – the method of authentication to this database
- Email From – email address displayed in the From field of notification emails that are sent
- Enable Service Event Logging – activates Windows event logging
After making your entries, click OK.
Click OK again to save your EMS Check-in Notification Configuration settings.